Products

Product : SuperPro 7100

SuperPro 7100

Ultra-Fast High Speed NAND Flash Gang Programmer

Highlights

  • Support NAND FLASH, NOR FLASH, Serial EEPRO/FLASH and more
  • Ultra-high programming speed.
  • Programs four devices in parallel.
  • PC hosted, network and stand-alone(no PC required)
  • Manage up to 12 programmers in one GUI
  • Industry grade quality and reliability.
  • Same programming design as SuperPro 7000
  • CE and RoHS

Advanced Features Available

Warranty Support

Standard Warranty: Included with the purchase of SuperPro 7100, SuperPro 7000, SuperPro 6100, and SuperPro 6104GP

  • Two-year warranty on hardware repair services.
  • User requested device updates available during the first year of purchase.**
  • Xeltek covers FedEx Ground when shipping RMA items back to domestic (USA) addresses only.
  • International customers are responsible for shipments both ways.
  • Programmers are warranted to be free of manufacturing or workmanship defects for two years from the date of purchase.
  • For technical support, contact Xeltek via Repair RequestTicketing System, or Forum. Calls will be answered in the order it was received. Due to high volume of calls, representatives will respond faster through written request. Calls are accepted during business hours Monday - Friday, 8:00 AM - 4:30 PM (PST).
  • Additional service fee applies to out-of-warranty items.
  • Effective as of February 1, 2013.

Premium Warranty

Extended Premium Warranty (Optional - USA Only)

Premium warranty coverage includes:

  • Standard two-year warranty plus one additional year warranty. Total three-year warranty on hardware repair services.
  • Free user requested device updates during initial (one) year of purchase for selected programmer models.**
  • Free loaner programmer - Shall be provided until repair is completed and returned.
  • Free 3-year FedEx 2Day shipping for loaner unit.
  • Free 3-year FedEx Ground shipping for repair unit (both ways).
  • Free 3-year Testing fee.
  • Priority support for RMA items with Premium Warranty code.
  • 10% discount on SuperProIS01 device update fee ($150) and first DLL License ($500) during the premium coverage period. Discount not valid for SuperProIS01 algorithm customization with board constraints.
  • Additional service charge applies to out-of-warranty items.
  • If discontinued models could not be fixed, premium trade-in options will be available. For premium trade-in option, customer will get 20% credit of the value paid for the non-repairable programmer and 100% credit of the value paid for the premium warranty. The credits must be used towards the purchase of a new programmer and no cash refund will be given.
  • Original Premium Warranty cost for initial clustered programmer unit and $100 per additional unit added thereafter.Ex: SuperPro 501S - N4 = $179 + $100 + $100 + $100
  • Effective as of February 1, 2013.
 
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